Refund policy

Last Updated: [DATE]

We want you to feel confident when shopping with us. If something isn't right with your order, we're here to help.

We accept eligible returns within 30 days of delivery.

To be eligible for a return, the item must:

Some products may not be eligible for return due to hygiene, safety, or other product-specific considerations.

Before sending anything back, please contact us at:

[YOUR SUPPORT EMAIL]

Include your order number and a brief description of the reason for your return.

Please do not send products back without receiving return instructions from our support team.

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

We may request photos or other information to help us resolve the issue quickly.

Depending on the situation, we may provide a replacement, refund, or another appropriate solution.

Unless the item arrived damaged, defective, or incorrect, return shipping costs may be the responsibility of the customer.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.